April 22, 2021

Episode 123 | Policy Isn’t Always The Best Honesty

A bank’s disposition toward enforcing its customer rewards structure, and its leeway to adjust for any given situation, hamper relationships more often than we’d like. The opportunity to find a different solution and reframe the issue to make customers whole is not one to be ignored. Hear what our Marketing Money Podcast duo has to say.

Mabus Agency Blog | Reason Versus Rationale