March 14, 2019
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Episode 74 | The Battle for Tech in Community Banks
Josh and John react to “The Problem of Small-Town Banks: People Want High-Tech Services,” published by The Wall Street Journal. Do they think the article is fair? Maybe. Do they think you should read it? Absolutely. Community banks don’t necessarily have to compete with Bank of America or the new BB&T-Suntrust megabank on proprietary technology—they can’t. But community banks do have to work with their core providers, web developers, and third-party vendors to offer customers an ever-increasing baseline technology experience.