Episode 177 | The AI Buzz: What It Really Means for Banks
Josh and John dive into the hype surrounding AI, explaining how banks can use it to enhance service without falling for the overblown fears of job replacement.
Episode 206 | Not Everyone Should Lead
From participation trophies to elite performers, we’ve blurred the line between participation and performance. Everyone wants to be a leader, but not everyone should be. Josh and John break down the difference between leading, managing, and following, explain how great followers make great teams, and challenge the idea that everyone should be treated the same.
Episode 205 | Dark Patterns and the War on Convenience
Ever tried to tap your card at the pump… and it just doesn’t work? Or scanned a QR code at a restaurant that leads nowhere? Yeah—this episode is about that. John and Josh vent about all the little (and big) ways businesses make life harder for customers, then connect it back to banking—where clunky apps, […]
